COVID-19 Update

Rand Merchant Bank (RMB), a division of FirstRand Bank Ltd, is closely monitoring developments relating to the global Coronavirus (COVID-19) outbreak.

We are currently prioritising our ability to continue an uninterrupted service to our valued clients, while ensuring the necessary well-being of our employees.

In addition to reviewing and updating our business continuity plans in the context of this pandemic, we have implemented several measures to ensure the resilience of our operations and to limit any impact on our services, including:

• Business travel restrictions in line with President Ramaphosa’s announced restrictions, as well as self-isolation where appropriate. We consider this a prudent step to limit possible exposure of our employees.
• Adoption of flexible working arrangements for employees where possible. Where this is not possible, arrangements are in place to ensure a safe environment for our employees to continue working on our premises.
• Limiting group gatherings and attendance at conferences and events.
• Increased frequency of cleaning our premises. Where relevant, our respective environments undergo deep-cleaning.
• Reinforcement of increased hygiene practices in line with World Health Organisation and local government advice.
• Increased communication on COVID-19 (including our approach to managing the associated risks), and the provision of up to date information to our employees.
• Encouragement of the use of available technology (such as video and audio-conferencing tools) to conduct internal and external meetings.

RMB deeply values our continued partnership with our clients, and hope that you and your respective families, friends and colleagues remain safe and healthy as together we navigate and overcome the economic consequences of COVID-19.

We will continuously monitor developments of COVID-19. Please do not hesitate to contact your RMB relationship team if you have any questions or concerns.

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