Meetingourclientsneeds

Business continuity planning

Business continuity in this time of enforced closure is vital to ensure that we meet our obligations to our clients, providing them with essential services. We are committed to maintaining our business operations and, as the situation unfolds, are continuously reviewing the way we respond to COVID-19.

Through the extended lockdown, RMB will continue to implement the necessary business resilience processes, ensuring uninterrupted provision of essential banking services to our clients. This is in line with the directive from the President and to mitigate the spread of COVID-19.

The situation remains fluid and we will continue to adapt our processes to minimise the impact on our operations, prioritising the health and safety of our employees and visitors to our premises.

Partnering with our clients

By working closely with our clients, we have provided support to their businesses during this time of uncertainty:

• COVID-19 relief has been offered on 21% of our total book;
• R11bn additional liquidity facilities/new money granted COVID-19 related support;
• over R3.5bn payment holidays granted and
• loan covenants waived on R25bn of funding